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FAQ
Frequently Asked Questions
Welcome to our FAQ section where you can find answers to the most commonly asked questions regarding Global Team Direct, it's policies and products. If for any reason you do not find an answer to a question you may have please feel free to us our Contact Us section to email us your questions and we will respond to them quickly as well as add your question/answer to the FAQ catagory to which it belongs.
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We have received numerous questions about our latest creation of the Group Buy program. In an effort to keep you informed we have created this FAQ which answers many of the questions you may have regarding this fantastic program. Should your question not be addressed here you may always contact us with your question and we will be more than happy to respond with an answer which will then be added to this document for further reference by our members.
Q - What is a Group Buy?
A - A Group Buy is as the name implies a purchase made by a group of purchasers which in this case consists of a group of Members Only participants of our program. Through the collective group purchasing program we are able to offer deeply discounted pricing on virtually all products in our growing catalog. Our new program gives these members access to pricing they would otherwise never see without becoming a distributor and in many cases far more affordably than many smaller distributors can offer.
Q - I've tried going to the Group Buy area of the web site but it seems I need permission to access it. How do I become a member of Group Buy?
A - Group Buy is a members ONLY area which requires a subscription to it. You need to have registered on our web site by clicking the Create An Account link in the Login of the home page. Once you have done this you may login to your account and then click the My Subscriptions from our Main menu on the lefthand side of the home page. Here you will see the membership subscription to Group Buy and by clicking it you are subscribing to this membership. Then you will be able to use the top menu Group Buy button to access the group buy offers we list there.
Q - Can anyone join this program or do I have to be a distributor?
A - Anyone who has registered on our web site and who has subscribed to this membership is granted immediate access to all of the products and product savings being offered for a period of 1 year from the date of subscription.
Q - Are there any minimum purchase requirements?
A - Being as we secure what is known as Lots of various products, these lots consist of various quantities or volume. In order for any group buy offering to be considered Ready For Sale that quantity must be purchased. This is done by the membership as a whole so if for example we offer 40kw of solar panels at a special pricing and the combined group purchasing in volume is equal to the 40kw size of this lot then the special pricing will be honored and you will receive whatever quantity you submitted in the form of an Order Request form.
Q - Do these products and systems being offered come with the same manufacture warranties?
A - Absolutely! In fact the only thing you will be pleasantly surprised as being any different is the price.
Q - Do shipping charges still apply to these group buy offerings?
A - Yes. However, from time to time we also obtain special pricing offers which include shipping.
Q - How do I pay for my purchases or are these still handled by your shopping cart?
A - All purchases under $10,000 in value will be invoiced to your email account via our PayPal secured payment processor. All purchases exceeding $10,000 in value will require certified funds transfer or a certified check as verified by our financial institution before the product will be released for shipment.
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Web Site Terms and Conditions of Use
1. Terms
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
2. Use License
- Permission is granted to temporarily download one copy of the materials (information or software) on Global Team Direct, LLC's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- modify or copy the materials;
- use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
- attempt to decompile or reverse engineer any software contained on Global Team Direct, LLC's web site;
- remove any copyright or other proprietary notations from the materials; or
- transfer the materials to another person or "mirror" the materials on any other server.
- This license shall automatically terminate if you violate any of these restrictions and may be terminated by Global Team Direct, LLC at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer
- The materials on Global Team Direct, LLC's web site are provided "as is". Global Team Direct, LLC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Global Team Direct, LLC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
4. Limitations
In no event shall Global Team Direct, LLC or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Global Team Direct, LLC's Internet site, even if Global Team Direct, LLC or a Global Team Direct, LLC authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Revisions and Errata
The materials appearing on Global Team Direct, LLC's web site could include technical, typographical, or photographic errors. Global Team Direct, LLC does not warrant that any of the materials on its web site are accurate, complete, or current. Global Team Direct, LLC may make changes to the materials contained on its web site at any time without notice. Global Team Direct, LLC does not, however, make any commitment to update the materials.
6. Links
Global Team Direct, LLC has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Global Team Direct, LLC of the site. Use of any such linked web site is at the user's own risk.
7. Site Terms of Use Modifications
Global Team Direct, LLC may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
8. Governing Law
Any claim relating to Global Team Direct, LLC's web site shall be governed by the laws of the State of Wisconsin without regard to its conflict of law provisions.
General Terms and Conditions applicable to Use of a Web Site. |
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The considerations regarding the pruchasing and installation of a Wind Turbine Generator systems come with a great many questions. Here we will answer some of the more common questions we get everyday from others just like you.
Q: Are there government incentives, rebates or grants available for these types of systems?
A: Absolutely! Everyone in the US whether you are homeowner or business owner can obtain a number of State, State Utility as well as Federal incentives to offset these system costs.
Q: Will a these systems be able to completely supply all the electrical power my home would need?
A: That would entirely depend upon the system you purchase. Some manufacturers such as Southwest Wind can only suppliment your electric while others like Gaia or Proven can supply enough power (given sufficient wind) to energize multiple homes completely.
Q: What is the first step I should take in preparing to make the move to a Wind Turbine Genrator to power my home or business?
A: Make contact with a Renewable Energy Systems and Services company such as ours to schedule your property for a Wind Site Assessment. This will get your property assessed to determine whether you are in a viable wind corridor sufficient for producing enough energy to reduce your dependance on grid fed power utilities. It will also get you connected directly with your states department of energy so that they can assist you in making sure that you are getting not only the right equipment and personnel installing it but that you will receive every incentive dollar you are entitled to for that system and its installation costs.
Q: How much energy does a Skystream produce?
A: About 400 kilowatt-hours per month at 12 mph (5.4 m/s) average wind speed. That's enough to power 40-90% of a home's needs.
Q: What is the typical cost of a Skystream?
A: $12,000-$18,000 in the United States, depending on local conditions & incentives.
Q: How can I learn more about Skystream?
A: View our Documentation links.
Q: How to buy?
A: Contact Us at 608-884-0282. |
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- Common questions about LED landscape lighting
- Why is LED landscape lighting a good alternative to conventional halogen or xenon lamps? LED lamps are safer because they generate very little heat and when operating, are cool to the touch. LED lamps do not contain any mercury.
- How long do they last? Our LEDs are rated for 50,000 hours or with typical operation between 15 and 20 years.
- Can I install myself? Yes. Any of our products can be self-installed. We include telephone support through E-Design Services. We will also assist your professional with design and installation.
- How efficient is LED landscape lighting? LEDs consume 90% less energy than conventional 12 volt landscape lighting or 100% less when used with our solar controller.
- Do they operate in the winter and snow? Yes, but due to the minimal heat dissipated by the LEDs, ground-mounted flood fixtures may become covered in snow and may need to be cleared occasionally.
- How will the neighbors view my lights? All of our lighting sytems are designed to be in-direct. All light sources are shielded and designed not to shine light in unwanted areas.
- Are LEDs bright enough? Yes, the effects created by our LED fixtures are as bright as effects created by our halogen and xenon lamped fixtures.
- What color are they? All of our LEDs are warm white in color. The color rendition is very similar to halogen.
Questions about our Solar Controller landscape lighting systems
- How long will the system provide power? Under optimal conditions, the system at full load, is designed to provide 18 hours of power.
- How many lights can I operate with the solar controller? We recommend a maximum of 14 watts be used. Our LED fixtures are configured to utilize either 1 or 3 watt LEDs, so a total of 14 lights could be used if they were all garden lights using the 1 watt LED.
- Can I install myself? Yes. Any of our products can be self installed. We include an installation DVD and telephone support. Professional design and installation services are available through
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- How cost effective are Solar Controller systems? Because they are solar powered, they consume no energy and therefore operating costs are zero.
- Do they operate in the winter and snow? Yes, but due to the lower sun angle, shorter days, and potential extended cloudiness in the winter months, performance can be diminished.
- Is the battery easy to replace? The battery is readily available and can be purchased through TouchStone's battery recycle exchange program or your local battery retailer.
- How long will the battery last? The battery in the Solar Controller will typically last 3-4 years in regions that experience extreme heat, and 5-6 years in other regions.
- What is the product warranty? The solar panel and chassis warranty is 10 years. The controller warranty is 12 months.
- Can I change the timer setting? The Solar Controller features a photo-cell "On" with 10 minute delay, and 1-8 hour timer "Off" settings. We recommend 6 hours maximum "On" time per night.
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Power Factor Conditioner PS1200 Frequently Asked Questions
How Does the Power Factor Conditioner Unit Work?
The Power Factor Conditioner reduces the amount of power drawn from the utility by storing (in its capacitors) otherwise lost electricity (watts) caused by the inductive motors in your home. (Some examples of inductive motors are Air Conditioning units, refrigerators, freezers, washers, dryers, dishwashers, pool pumps, vacuum cleaners, furnace blower motors, fans etc.) The technology applied by the Power Factor Conditioner PS1200™ Unit supplies that stored electricity back to your inductive loads, thus causing you to decrease your demand from the utility. If you decrease your demand from the utility, your meter slows down, and you use less electricity. The thought is, you’ve already paid for that electricity, why pay for it and waste it when you can pay for it, store it, and reuse it again. This whole process is called power factor optimization.
What is Power Factor?
Power factor is the percentage of electricity that’s delivered to your house and used effectively, compared to what is wasted. For example, a 1.0 power factor means that all the electricity that’s being delivered to your home is being used effectively for its purpose. However, most homes in America today have a .77 power factor or less. This means that 77% of the electricity that is coming through your meter at your home or business is being used effectively, the other 23% is being wasted by your inductive load. With a low power factor, the utility has to deliver more electricity to do the same work. However, the Power Factor Conditioner unit increases that power factor in most cases to .97 or .98, thus increasing the effective use of your electricity and lowering your usage.
Does the Power Factor Conditioner PS1200 work in any home?
Yes it does, as long as you have a circuit breaker panel with breaker switches and not the old screw in type fuses, the unit will work on any single-phase electric application for homes. If you say "yes" to only two or more of the following then you could be saving a significant amount of money on your electric bill right now!
| Is your home over 2500 Square feet? |
| Is your central air conditioner / heat pump unit 3 years or older? |
| Is your forced air furnace 3 years or older? |
| Do you have a pool? |
| Do you have a well? |
| Do you use an air conditioner? |
| Is your refrigerator / freezer not EnergyStar rated? |
| Do you have more than one refrigerator / freezer? |
| Is your washer / dryer not EnergyStar rated? |
| Do you have a hot tub or a jacuzzi? |
| Is your dishwasher not EnergyStar rated? |
| Do you have a number of appliances in your home? |
Do you have a 3-phase Power Factor Conditioner for commercial and industrial applications?
Yes! Our PS3200 & PS3400 Power Factor Conditioners have been designed specifically for 3 phase power configurations.
Will the Power Factor Conditioner affect any of my appliances and their normal use?
No, if anything, your motors will run about 10% cooler, which is good for a motor because heat is the enemy of a motor.
How much can I expect to save per month by using the Power Factor Conditioner?
That depends on many factors. The size of your home, the amount of inductive motor load, and the amount you are paying per kilowatt-hour for electricity etc. However, generally speaking users of the product have seen up to 25% in reduced consumption, but the average savings is somewhere in the 15% to 20% range.
How long will it take for the Power Factor Conditioner to pay for itself?
Generally about 6-12 months, but again, the same factors above apply, some will see sooner (6 months), some will see later (12 months).
Is the Power Factor Conditioner easy to Install?
We recommend installation by an electrician. The unit comes with complete installation instructions. It installs in about 20-30 minutes.
How long will the Power Factor Conditioner last?
It has a predicted lifespan of up to 20 years.
Why haven’t I heard of these product until now?
That’s easy, two words “cost effectiveness”. Up until recently, electric rates throughout America were cheap, costing us 2, 3 or 4 cents per kilowatt-hour. Now, electric rates are 8, 10, 12, 14, and 19 and in some cases New York City is 22 cents per Kwh, and Hawaii is 33.5 cents per Kwh. At the cheaper rates the Power Factor Conditioner didn’t make sense, but at the current rates, it makes all the sense in the world.
What About Power Factor Conditioners for Surge Protection?
The Power Factor Conditioner also protects the entire home against power surges. No longer a need for so many surge protectors in the home. The Power Factor Conditioner PS1200 provides a broad range of protection for hardwired appliances and most home electronics such as televisions, satellite equipment, entertainment systems, etc. The unit protects from power line surges as well as spikes caused by internal wiring problems, loose connections and fluctuating demand from large motors such as appliances, vacuum cleaners, heating and cooling equipment, etc.
Is the Power Factor Conditioner PS1200 Unit Warranted? Is there a “Money Back Guarantee”?
Yes, 5 year Manufacturers Warranty for full replacement.
Yes, 60-day money back guarantee. If in 60 days, you don’t see reduction in usage on your electric bill, call us and let us know, and we’ll give you details on how to return the unit for a full refund of the purchase price. Installation cost will not be refunded.
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